Contact information
Contact Information
If you have any questions about your order, our products, or your experience with frof, we’re here to help.
You can reach our customer support team via the contact details below:
📧 Email: hello@frofcare.com
Customer Support Hours
Our team responds to enquiries within 1–2 business days, excluding weekends and public holidays.
During product launches, promotions, or peak periods, response times may be slightly longer. We appreciate your patience.
Order-Related Enquiries
For faster assistance, please include the following in your message where applicable:
- Order number
- Full name used at checkout
- A brief description of your enquiry
Business & Media Enquiries
For collaborations, partnerships, or media-related enquiries, please contact:
📧 press@frofcare.com
Thank you for reaching out and for supporting frof.